[rt-users] 3.4.4 --> 4.0.4 and subject tag

Jeff Blaine jblaine at kickflop.net
Mon Jan 30 15:30:11 EST 2012


> You'll want to review your Templates and compare them to the version
> in etc/initialdata.  In your case, I bet you have $rtname rather than
> $Ticket->SubjectTag but you can find the exact syntax in initialdata
> by searching for Autoreply.

Yes, that was it.  Thank you.  My oversight while upgrading.



More information about the rt-users mailing list