[rt-users] R: Built-in field validation (Priority)

[Scotto Alberto]

I think this is exactly what you are looking for

http://search.cpan.org/dist/RT-Extension-MandatoryFields/

There are also two more specific extensions:
http://search.cpan.org/dist/RT-Extension-MandatoryRequestor/
http://search.cpan.org/dist/RT-Extension-MandatorySubject/

BTW I suggest you to look through all the extensions you can find here:
http://requesttracker.wikia.com/wiki/Extensions
and here:
http://requesttracker.wikia.com/wiki/Extensions
And finally here you can find other contributions (scrips/templates/etc.):
http://requesttracker.wikia.com/wiki/Contributions

Regards

Alberto

________________________________________
Inizio: rt-users-bounces at lists.bestpractical.com [rt-users-bounces at lists.bestpractical.com] per conto di TheHoboKing [demon_eyes_kyoms at hotmail.com]
Inviato: lunedì 4 giugno 2012 18.57
Fine: rt-users at lists.bestpractical.com
Oggetto: [rt-users]  Built-in field validation (Priority)

Hello all,

Is there a way to validate data entered in one of RT's 'built-in' field
(i.e: Priority)? I couldn't find any option to select RT's built-in fields
and set any sort of mandatory/validation parameter.

I can validate the entered data via a scrip but then I don't know how to
force the Update or Create form to be reloaded and display a message stating
['Priority' field must match 'XYZ']. (as it behaves for CustomFields).

Thank you
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Alberto Scotto

Blue Reply
Via Cardinal Massaia, 83
10147 - Torino - ITALY
phone: +39 011 29100
al.scotto at reply.it
www.reply.it


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