[rt-users] How to search for a response ?

Johan Sjöberg Johan.Sjoberg at deltamanagement.se
Thu Jun 7 05:51:35 EDT 2012


You can also use the "Content" parameter in the ticket search. It is slow but it works.
Or has that been removed in RT4?

/Johan

> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-
> bounces at lists.bestpractical.com] On Behalf Of Ruslan Zakirov
> Sent: den 7 juni 2012 11:46
> To: Arthur Rance
> Cc: rt-users at lists.bestpractical.com
> Subject: Re: [rt-users] How to search for a response ?
> 
> On Thu, Jun 7, 2012 at 1:01 PM, Arthur Rance <arthur_rance at hotmail.com>
> wrote:
> > Hello,
> >
> > I'd like to search for a ticket where someone answered "my tailor is rich".
> > How can I do that ?
> 
> Full text search is activated in config. To make it fast you have to do some
> additional steps.
> 
> --
> Best regards, Ruslan.



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