[rt-users] updating ticket's created field

Alexander Sagratyan fm100terra at mail.ru
Tue Jun 26 16:32:53 EDT 2012


Hello.

I am struggling with the following problem without a success: task is to update Created and Started fields of a ticket inside a custom scrip. I have found SetStarted method, but not SetCreated. Is it possible to update Created field manually inside a scrip?

Thanks in advance! 
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20120627/8a78e126/attachment.htm>


More information about the rt-users mailing list