[rt-users] ticket's getheader method

Ruslan Zakirov ruz at bestpractical.com
Wed Jun 27 17:21:20 EDT 2012


hi,

my $txns = $Ticket->Transactions;
while ( my $txn = $txns ) {
   ....
}

On Wed, Jun 27, 2012 at 1:37 AM, Alexander Sagratyan <fm100terra at mail.ru> wrote:
> Hello. I have some questions abot GetHeader method. Any help is appreciated.
>
>  I have a scrip which retrieves Date header  from ticket :
>
> my $Transaction = $self->TransactionObj;
> my $date_header = $Transaction->Attachments->First->GetHeader('Date');
>
> This extraction works perfactly.  Further in the same scrip I have:
>
> my $ticket = $search->Next     # ticket object is retrieved from queue
>
> The question is how to get the same Date header from ticket object? Does the
>  Transaction/Attachment exist for already created ticket in queue ? Will
> Transactions field be useful in this case?



-- 
Best regards, Ruslan.



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