[rt-users] ticket's getheader method

Ruslan Zakirov ruz at bestpractical.com
Thu Jun 28 14:17:45 EDT 2012


On Thu, Jun 28, 2012 at 9:10 AM, Alexander Sagratyan <fm100terra at mail.ru> wrote:
> Thanks for a help.
>
> I also used Transactions property. But instead of while loop used Next
> method. Although I\ve expected to see First-lie method. Nevertheless
> everything works.

there was a typo. It sure should be my $txn = $txns->Next


>
>
> Thu, 28 Jun 2012 00:21:20 +0300 от Ruslan Zakirov <ruz at bestpractical.com>:
>
> hi,
>
> my $txns = $Ticket->Transactions;
> while ( my $txn = $txns ) {
>    ....
> }
>
> On Wed, Jun 27, 2012 at 1:37 AM, Alexander Sagratyan <fm100terra at mail.ru>
> wrote:
>> Hello. I have some questions abot GetHeader method. Any help is
>> appreciated.
>>
>>  I have a scrip which retrieves Date header  from ticket :
>>
>> my $Transaction = $self->TransactionObj;
>> my $date_header = $Transaction->Attachments->First->GetHeader('Date');
>>
>> This extraction works perfactly.  Further in the same scrip I have:
>>
>> my $ticket = $search->Next     # ticket object is retrieved from queue
>>
>> The question is how to get the same Date header from ticket object? Does
>> the
>>  Transaction/Attachment exist for already created ticket in queue ? Will
>> Transactions field be useful in this case?
>
>
>
> --
> Best regards, Ruslan.
>
>



-- 
Best regards, Ruslan.



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