[rt-users] Simple search "link" creation?

[Gerard FENELON]

Hi Joseph

just link to something like

http://rt.yoyodyne.com/Search/Results.html?Query=%27CF.{Product%20code}%27LIKE%27CCT0104F%27
or
http://rt.yoyodyne.com/Search/Results.html?Query='CF.{Product 
code}'LIKE'CCT0104F'

You can do more complex searches too.

Gerard

On 2012-03-02 18:44, Joseph Spenner wrote:
> I'm using RT 3.8.8 and am curious if it is possible to create a search 
> and present it on another web page as a link.
>
> For example, I have certain RT queues for products.  On an internal 
> product page, I'd like to have a link:  "Click here to see all RT 
> support tickets for this product".  If they click, it will direct them 
> to RT where they would be forced to log in to RT and then be presented 
> with the results of the search I created (listing all open tickets in 
> that product queue).
>
> Can this be done?
>
> Thanks!

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