[rt-users] Add user as CC to Ticket

Kevin Falcone falcone at bestpractical.com
Fri Mar 2 11:52:30 EST 2012


On Mon, Feb 27, 2012 at 11:39:24PM -0800, Kenneth Crocker wrote:
>    That would be the "Watch" right.

Watch lets you add yourself as a Requestor or Cc, but not arbitrary
users, that requires ModifyTicket.  So, Christopher, it depends on
what you need to achieve.

-kevin

>    On Thu, Feb 23, 2012 at 1:30 PM, Christopher Lasater <[1]CLasater at taleo.com> wrote:
> 
>      Hey Guys,
> 
>      How do give someone the ability to add another user as a CC, without giving them the ability
>      to Modify the who ticket?
> 
>      Christopher Lasater
>      Technology Analyst I
-------------- next part --------------
A non-text attachment was scrubbed...
Name: not available
Type: application/pgp-signature
Size: 195 bytes
Desc: not available
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20120302/3fab20c1/attachment.sig>


More information about the rt-users mailing list