[rt-users] Unassigning tickets does not work

[JC Boggio]

Just a quick follow-up for the record.

Problem was my fault : I have a scrip modifying a ticket owner as soon as
someone "works" on the ticket.

There are exceptions, like when the owner is changed.

But RT4 changed the way the transaction stores this owner change :

RT3: Type='Give', Field='Owner'
RT4: Type='Set', Field='Owner'

Hope this helps.