[rt-users] Aoache help - what have I done?

Kevin Falcone falcone at bestpractical.com
Wed Mar 7 13:04:08 EST 2012


On Tue, Mar 06, 2012 at 03:13:04PM -0800, 20/20 Lab wrote:
> On 03/06/2012 1:33 PM, Yan Seiner wrote:
> >I have rt4 running quite well on an apache server.  However, I think I got
> >a little carried away when I set it up.  here's my perl handler line from
> >apache.conf:
> >
> >     <Location />
> >         Order allow,deny
> >         Allow from all
> >
> >         AddDefaultCharset UTF-8
> >
> >         SetHandler perl-script
> >         PerlResponseHandler Plack::Handler::Apache2
> >         PerlSetVar psgi_app /opt/rt4/sbin/rt-server
> >     </Location>
> >
> >As it turns out, that redirects everything coming in to rt; even a request
> >like http://my.server/not_an_RT/page still redirects to the rt login.
> >
> >What have I done, and how can I fix it?
> >
> Would be my guess:
> 
> 
> Alias /rt "/opt/rt4/share/html"
> <Location /rt>
> 
> instead of <Location />
> 
> Your config looks to me that rt is the root of your entire
> webserver,   Tho I had some headaches getting the internal webpage
> to play nice with nagios and rt.

Those aren't the only steps needed to run at /rt
The steps are documented in the
"Running RT at /rt rather than /" section of docs/web_deployment.pod
shipped with RT.

Yan - your config tells Apache that everything under / is passed to
RT.  What are you trying to do?

-kevin
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