[rt-users] make upgrade-database error

Joe Harris drey111 at gmail.com
Thu Mar 8 07:28:54 EST 2012


I am going from 3.8.8 to 4.0.4 and am running into an issue during the
upgrade-database part.

When it goes from 3.8.8 to 3.8.9 there is an error that shows:

 [Thu Mar  8 12:09:37 2012] [warning]: Use of uninitialized value in
string eq at /usr/local/src/rt-4.0.4/sbin/../lib/RT/Template.pm line
627, <> line 1.
(/usr/local/src/rt-4.0.4/sbin/../lib/RT/Template.pm:627)

It looks like it gets past that and moves on through till it gets to
3.9.5 where it dumps me out:

Processing 3.9.5
Now populating database schema.
[Thu Mar  8 12:09:50 2012] [crit]: DBD::Pg::st execute failed: ERROR:
more than one row returned by a subquery used as an expression
(/usr/local/src/rt-4.0.4/sbin/../lib/RT.pm:341)
DBD::Pg::st execute failed: ERROR:  more than one row returned by a
subquery used as an expression
make: *** [upgrade-database] Error 255

This is our second upgrade as we have 2 RT systems.  The other upgrade
(3.8.7 to 4.0.4) went flawless.  This upgrade is from an RT
installation that has more custom fields and maybe a few more
templates/scrips, but essentially it is very similar to the original
one.

Any ideas?

Thanks in advance!

Joe



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