[rt-users] SelfService + Hide staff reply real name = ?

Ruslan Zakirov ruz at bestpractical.com
Mon Mar 12 09:19:36 EDT 2012


On Mon, Mar 12, 2012 at 14:19, Arthur Rance <arthur_rance at hotmail.com> wrote:
> Hello,
>
>
> When I read a ticket through the self-service, I can see the real name of
> the guy who replies. Is it possible to hide it ?

By adjusting ShowUser component that is used to display user entries
in the web interface.

By adjusting ShowHistory component and sub-components.


-- 
Best regards, Ruslan.



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