[rt-users] Couldn't load user ''

Florian Lengyel florian.lengyel at gmail.com
Mon Mar 12 17:17:02 EDT 2012


On Mon, Mar 12, 2012 at 5:04 PM, Kevin Falcone <falcone at bestpractical.com>wrote:

> On Mon, Mar 12, 2012 at 12:10:10PM -0400, Florian Lengyel wrote:
> >    RT4.0.1 (under Unbuntu 11.10)
>
> That version of RT contained the bug that trying to create a user with
> a username or email that already exists gave a terrible error message.
>
> This includes Unprivileged or Disabled users, so you may need to go to
> the Users page and use either the Goto User box or the search to find
> the user who already exists.
>
> I assure you they don't exist, even after repeated attempts! My honest
efforts to create Privileged, Enabled users were dashed. I've tried to
search
for the invisible users -- they were invisible because they were never
created.


> I believe that 4.0.2 or higher would give you a better error message
> (As fixed by 24e10893b834a15675a63757219ad03a3a51eb15 ) and some
> related commits.
>
> Since this is a new installation, I'm inclined to start over with 4.0.5.
I had to piece together some installation notes from around the web
for 4.0.1 (I'm running rt-server.fcgi with nginx, etc).


> -kevin
>
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