[rt-users] Graphs displaying "No tickets found"

Ruslan Zakirov ruz at bestpractical.com
Thu Mar 15 16:24:16 EDT 2012


Hi,

I recall similar bug and it was related to query you use to search for
tickets. Send us full query, use advanced page of the query builder.

On Thu, Mar 15, 2012 at 20:42, Thomas Smith <theitsmith at gmail.com> wrote:
> Hi,
>
> CentOS 4.8
> RT 4.0.2
>
> I'm working on setting up some saved graphs and am getting the error mentioned in the subject.
>
> What I do is build my query and run it to ensure that it displays the expected results. Then I click on "Chart" to graph the data and it displays "No tickets found."
>
> Not really sure what to do with this, I've Googled and didn't really find anything relevant to the problem.
>
> Any help would be appreciated.
>
> Thank you,
>
> ~ Tom



-- 
Best regards, Ruslan.



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