[rt-users] RT 3.8.8 to RT 4.0.5 DB Upgrade Warning

Thomas Sibley trs at bestpractical.com
Tue Mar 20 17:08:53 EDT 2012


On 03/20/2012 04:59 PM, UnixMan wrote:
> ahh - here it is again with the right case : 
> 
> mysql> select Name from Queues; 
> +------------------------------------+ 
> | Name                               | 
> +------------------------------------+ 
> | A General Request                  | 
> | Approvals                          | 

Someone renamed your ___Approvals queue to Approvals.  RT's approvals
workflow won't work for you if you do that.  You should rename it back
to ___Approvals (three leading underscores) before doing the upgrade to
4.0.5.



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