[rt-users] What determines "external auth" vs. "local auth"

Kevin Falcone falcone at bestpractical.com
Tue Mar 20 20:27:21 EDT 2012


On Mon, Mar 19, 2012 at 04:12:56PM -0400, Jeff Blaine wrote:
> When using RT-Extension-ExternalAuth, what is the logic for
> determining whether to authenticate to the external source
> or via RT's database?
> 
> Will it always try the external source and then only use
> local if that was a connection failure or similar?
> 
> I hope 'root' never tried via external.  Is that true?

I suggest turning your preferred log mechanism up to 'debug'
RT-Authen-ExternalAuth is quite chatty about who it's asking for
information.

-kevin
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