[rt-users] Custom fields description and REST API

[Guillaume Hilt]

I have two more questions and I think my rt install will be completed.

First of all, I added an "OS" dropbox field to tickets with values and 
description like "win32 -> Windows".
When I create a ticket using the web interface, I only see values in the 
dropbox, the description isn't used as label.
I'd hoped to have something like :
<option value="win32">Windows</option>

On the other hand, when I'm creating a ticket using the api in PHP :
$request        = new HttpRequest( $url, HTTP_METH_POST );
$post_data      = array( 'content' => "Queue: Français\nRequestor: 
test\nOS: win32\nSubject: New ticket\nOwner: test\nText: This is a new 
ticket.
Hope it works.\n" );

I got 2 tickets created, the OS customer fields isn't recorded and if 
the message use multiple lines, only the first one is taken ("This is a 
new ticket." in this case).

Is it an api limitation ?

Regards,

-- 
   Guillaume Hilt