[rt-users] Tickets created by email not picking up requestor after upgrade from 3.8.6 to 4.0.5

Dallas Wisehaupt dallas at craigslist.org
Thu Mar 22 14:45:17 EDT 2012


Hello all,

I've run across an odd situation. Just upgraded our internal version of
RT to 4.0.5 last night and now when tickets are created from the mail
gateway, they don't get the requestor assigned. The ticket gets created
just fine and I can see the from address in the ticket, but it never
gets populated into the requestor field.

Has anyone else experienced this?

Dallas



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