[rt-users] Assign permissions massively

[Juanjo]

Hi.

I supose the migration pass all the configuration. But when done, the users
can´t open tickets via email or reply to its via email. Neither a web user
can reply a ticket with a succesfull email sent.

I have a lot of errors of "No recipients Found" and a rt-mailgate --debug
get errors give me "gateway not ok - Could not load a valid user"

I check my RTAddressRegexp and seems ok.

Only when i get permission to one user to open tickets, reply tickets and
check the option in his preferences for mail to outgoing mail yes start to
work.

I think there are some "lost" data in the migration, becasuse with the same
data in the OLD system i can send emails or open tickets without problems.

Thanks.
Kindest regards.

El 30 de marzo de 2012 03:02, Thomas Sibley <trs at bestpractical.com>escribió:

> On 03/29/2012 08:58 PM, Juanjo wrote:
> > In my RT migration (3.6.5 to 4.0.5) i lost some users rights.
> >
> > The users can´t create new tickets or reply to its.
>
> A standard RT migration will preserve all rights.  Can you expand on
> what you mean by "lost"?
>



-- 
Un saludo.
Juanjo Corral
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