[rt-users] RT 4.0.5 smrsh and EX_TEMPFAIL

[UnixMan]

I have scoured the web and cannot find a satisfying answer to mail not
working on RT 4.0.5.

Below is an excerpt from our log file, albeit sanitized :


Mar 30 08:59:38 RTServer sendmail[23863]: q2UCxcK5023863:
from=<mylogin at mail.com>, size=1997, class=0, nrcpts=1,
msgid=<F1E6DB8A53C1C74CBF28ED5E83A68A343E0777D5 at RTServermbx01>, proto=ESMTP,
daemon=MTA, relay=mailcas02.mydomain.com [xx.xx.xx.xx]
Mar 30 08:59:39 RTServer sendmail[23865]: q2UCxcK5023863:
to="|/etc/smrsh/rt-mailgate --queue 'Unix Account' --action correspond --url
http://RTServer.mail.com/", ctladdr=<rt-unixqueue at RTServer.mail.com> (8/0),
delay=00:00:01, xdelay=00:00:01, mailer=prog, pri=32234, dsn=4.0.0,
stat=Deferred: prog mailer (/usr/sbin/smrsh) exited with EX_TEMPFAIL


At this point the mail is stuck in the mailq. 

All the mail queues in  /etc/aliases do the same thing. I copied the
/etc/aliases from RT 3.8.8 to RT 4.0.5, does anyone know if they are
different when using smrsh ?

When I test it on the server on the command line it all works, just mail
coming externally is the issue.

Any and all help is surely appreciated. 

Thanks,
Scott

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