[rt-users] "Couldn't find Ticket for reminder XXX. Please contact administrator."

[Ruslan Zakirov]

Often contact administrator means that admin may find additional info in
logs. As far as I recall this errror means that reminder references not
existing ticket. You can use rt-validator script to check db integrity.

Ruslan from phone.
31.03.2012 19:00 пользователь "Cena, Stephen (ext. 300)" <SJC at qvii.com>
написал:

> **
> I've just completed an upgrade from RT 3.8.10/.DEB to RT 4.0.5/source on
> Ubuntu 11.10. Everything is running beautifully with one exception. On my
> dashboard under "My Reminders", I now get "Couldn't find Ticket for
> reminder XXX. Please contact administrator.". I performed a "make
> upgrade-database" and gave it 3.8.10 as my source database.
>
> What can I do to correct this problem?
>
> *Stephen Cena*
> MIS/IT Dept - Quality Vision International
> 850 Hudson Ave
> Rochester,NY. 14621
> Ph: 585-544-0450 x300
> "Thank you for helping us help you help us all."
>
>
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