[rt-users] no auto reply

[Patrick Fish]

Create a blank "Autoreply" template for that queue.

-Patrick

-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Tim Dunphy
Sent: Tuesday, May 01, 2012 2:45 PM
To: rt-users at lists.bestpractical.com
Subject: [rt-users] no auto reply

hello,

 We have an RT queue setup from an automated monitoring system.
There's no point in sending return emails to the originating address as the 'reply-to' address is invalid and will generate a bounce. Is there any way to have RT not send a reply at all and just add a ticket to the queue?

Thanks
Tim

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