[rt-users] Custom Fields won't show up when viewing RT through MediaWiki

Ruslan Zakirov ruz at bestpractical.com
Fri May 11 16:38:56 EDT 2012


On Fri, May 11, 2012 at 10:44 PM, Scott Pestana
<scott.pestana at linguamatics.com> wrote:
> All,
>    We're using MediaWiki + RT to allow us to track issues currently open,
> issues attributed to a customer's company, that kind of thing.  However we
> aren't able to get Custom Fields to be displayed when we use them:
>
> <rt custom=Customer></rt>
>
>    We have only 4 Custom Fields, but none of them are displayed when we try
> to pull them out.  Is anyone else having this experience?  For information,
> we are using the "replace Postgres with MySQL" hack from this page:
>
> http://www.mediawiki.org/wiki/Extension_talk:RT
>
>    I'm wondering if the MySQL alternative doesn't have the same way of
> pulling the Custom Fields out the same way Postgres does.  Thoughts?

As far as I can see code on the linked page has no any kind of support
of custom fields. Code linked from the primary page does mention
custom fields, but it's not to display them, but to filter by them.

> --
> N. Scott Pestana
> IT Infrastructure
> Linguamatics

-- 
Best regards, Ruslan.



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