[rt-users] RT-4.0.5 : Can't do Simple Search on Articles

[Ram]

Tools->Articles->Search


On Thu, May 17, 2012 at 12:42 PM, UnixMan <senior.unix at gmail.com> wrote:
>
> Does anyone have any ideas ?
>
> Thanks,
> Scott
>
>
> UnixMan wrote:
>>
>> When I login to RT 3.8.8 I find myself at the "RT at a glance". From here
>> I click on 'RTFM' to the left and I have a Search area and a button that
>> allows me to do a Simple Search on all my RTFM articles. Maybe on RT 4.0.5
>> it has changed but for the life of I cannot find it.
>>
>> Scott
>>
>> On May 7, 2012, at 5:46 PM, Kevin Falcone wrote:
>>
>>> On Mon, May 07, 2012 at 09:35:34AM -0700, UnixMan wrote:
>>>>
>>>> In RT-3.8.8 we could do simple search on the RTFM articles, but, in
>>>> RT-4.0.5
>>>> we cannot.
>>>
>>> It should still exist, you're going to need to tell us more about what
>>> pages it appeared on in 3.8 that it doesn't appear on in 4.0
>>>
>>>> Also I noticed the test RT-4.0.5 instance on Best Practical's website
>>>> that
>>>> RTFM is included in the "Home" Pulldown but ours is not.
>>>
>>> That's a dashboard, click on it, it'll take you to a list of tickets
>>> about RTFM (You'll note the URL
>>> http://issues.bestpractical.com/Dashboards/5715/RTFM)
>>>
>>> -kevin
>>
>>
>>
>
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>