[rt-users] RT 4 Upgrade Slow Performance

[Tim Cutts]

I saw this too.  Since it seems to be SelectOwner that's slow (it was for me too - I have several hundred privileged users on our RT) the thing I did to fix it was to set the appropriate option in RT_SiteConfig to use a text box with the new autocomplete rather than the drop down.  It's both much faster to load, and a lot quicker to actually use as well.

Set($AutocompleteOwnersForSearch, 1);

Regards,

Tim

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