[rt-users] requester to check status of a ticket

[Asanka Gunasekera]

Hi my
management have come up with this new requirement, apparently this is unavailable
What they
want is, once a ticket gets moved to a deferent queue which the ticket
requester is not a part of, can the requester still look in to the ticket (status
of the ticket) without having permission to the current queue
Thanks and
regards
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