[rt-users] Reply to requestor don't send any email !

Kevin Falcone falcone at bestpractical.com
Wed May 30 15:24:51 EDT 2012


On Thu, May 17, 2012 at 01:37:00PM +0200, Michele Pinassi wrote:
> as in subject, my RT doesn't send any e-mail when i add a reply to a
> ticket. E-mails will be sent on ticket create and ticket close, so mail
> system is working as expected.

You need to post your debug logs for what happened when you reply.
Keep in mind that if you're the requestor, RT by default won't send
you mail on your own reply.

-kevin
-------------- next part --------------
A non-text attachment was scrubbed...
Name: not available
Type: application/pgp-signature
Size: 195 bytes
Desc: not available
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20120530/7b6ad028/attachment.sig>


More information about the rt-users mailing list