[rt-users] Basic e-mail setup

[Scott Sjodin]

Nevermind, this turned out to be an issue in my postfix config in the
relay.

On Thu, May 31, 2012 at 1:57 PM, Scott Sjodin <scott.sjodin at gmail.com>wrote:

> Hi all,
>
> So I've got RT up and running, I've created a queue (that works) and a
> group with users. I've granted the users all the rights available, and have
> been having some trouble with e-mail notifications.
>
> Right now, the only notifications that work are when an auto-reply is sent
> to a requester informing them the ticket has been received. I want an
> e-mail notification to be sent when someone takes a ticket or is assigned a
> ticket. I've created a scrip in which the condition is 'On Owner Change'
> the action is to 'Notify Owner' with one of the templates. I've checked
> that the users have valid e-mail addresses, yet I get nothing.
>
> Any insight or help on this?
>
> Thanks,
>
> Scott
>
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