[rt-users] Doing scrips in the background?

[Kevin Falcone]

On Mon, Nov 05, 2012 at 10:40:09AM -0500, Paul Tomblin wrote:
>    I have a custom workflow which uses a custom web interface. When the user clicks the "Submit"
>    button, the interface creates a "Master" ticket, and then a bunch of sub-tickets, the number
>    of which varies depending what services they are requesting. The users are complaining that
>    the process of submitting is taking too long. If I were to move the sub-ticket creation into
>    an "On Create" scrip to run in TransactionBatch, would that help the "Master" ticket creation
>    return faster, or would the Ticket->Create not return until the scrip ran and finished?

TransactionBatch scrips won't solve your problem.
If you want them to be truly asynchronous, you'll need to write a cron job
of some kind, or another monitoring job, to run in the background.

-kevin
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