[rt-users] rt 4.0.8 and unknown charsets

[Kevin Falcone]

On Fri, Nov 09, 2012 at 11:49:40AM +0100, Arkadiusz Miśkiewicz wrote:
> On Friday 09 of November 2012, Thomas Sibley wrote:
> > On 11/09/2012 01:47 AM, Arkadiusz Miśkiewicz wrote:
> > > iso-8859-8-i is actually valid encoding
> > > (http://en.wikipedia.org/wiki/ISO-8859-8-I)
> > 
> > Try putting this in your RT_SiteConfig.pm:
> > 
> >     use Encode;
> >     use Encode::Alias;
> >     define_alias("iso-8859-8-i" => "iso-8859-8");
> > 
> > and then restarting RT.
> 
> That worked for this case, thanks!
> 
> Now I'm interested in more generic solution, so I won't have to play manually 
> with every (random) charset someone is putting :)

There have been a few patches around this and at least one unmerged
branch that touches our internationalization code.

It should continue to get better in future releases.

-kevin
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