[rt-users] share dashboard with a group

[Asanka Gunasekera]

Hi Can any one give me a bit of information in this pelase


Thanks and Regards



________________________________
 From: Asanka Gunasekera <asanka_gunasekera at yahoo.co.uk>
To: Glenn E. Sieb <gsieb at efashionsolutions.com>; "rt-users at lists.bestpractical.com" <rt-users at lists.bestpractical.com> 
Sent: Monday, 8 October 2012, 11:41
Subject: Re: [rt-users] share dashboard with a group
 

Hi ran in to a bit of problem while shearing the dash in to a group below is the procedure as below

1. Gave my self to create, delete, view etc dashboards
2. And got my self assigned to the group the I am going to share
3. Created the new dash with the selection of the group to share the dash

As soon as I tell it to save the sash disappeared from my account, and unable to find this any ware in the system

Appreciate any help that you can give

Thanks and Best Regards




________________________________
 From: Asanka Gunasekera <asanka_gunasekera at yahoo.co.uk>
To: Glenn E. Sieb <gsieb at efashionsolutions.com>; "rt-users at lists.bestpractical.com" <rt-users at lists.bestpractical.com> 
Sent: Friday, 5 October 2012, 22:39
Subject: Re: [rt-users] share dashboard with a group
 

hi Glenn, is seem when the person who trying to create the dash for the group needs to be in that group for it to appear under "Privacy"

Thanks and Best Regards




________________________________
 From: Asanka Gunasekera <asanka_gunasekera at yahoo.co.uk>
To: Glenn E. Sieb <gsieb at efashionsolutions.com>; "rt-users at lists.bestpractical.com" <rt-users at lists.bestpractical.com> 
Sent: Friday, 5 October 2012, 22:14
Subject: Re: [rt-users] share dashboard with a group
 

Hi Glenn I am using RT 4 and I am trying to create group dash boards using root account and I am unable to see any option as you mentioned attached is an screen print


Thanks and Best
 Regards




________________________________
 From: Glenn E. Sieb <gsieb at efashionsolutions.com>
To: "rt-users at lists.bestpractical.com" <rt-users at lists.bestpractical.com> 
Sent: Thursday, 4 October 2012, 0:26
Subject: Re: [rt-users] share dashboard with a group
 
On 10/03/2012 02:07 PM, Asanka Gunasekera wrote:
> Hi Albert, this document does not tell you how to create the shared dashboard :(
> 
Save it as a dashboard for that group.

When you click "Home/New Dashboard" see "Privacy"? That's the important bit. If you have rights to create dashboards for that group, you should see it in the dropdown list.

--Glenn

-- Glenn E. Sieb
System Administrator
+1 201 809-4958

eFashionSolutions
80 Enterprise Avenue South
Secaucus, NJ 07094


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