[rt-users] How to set a specific 'Depended on' by from scrip

Xavier Reigner xavier.reigner at sensile.com
Wed Nov 28 09:28:03 EST 2012


Excellent, I finally got what I want doing like this :

my $newdependedonby = 1234;
my ($status, $msg) =
$self->TicketObj->AddLink(Type=>'DependsOn',Base=>$newdependedonby );

Thanks Kevin,
X


On 27 November 2012 18:16, Kevin Falcone wrote:

> On Tue, Nov 27, 2012 at 02:39:40PM +0100, Xavier Reigner wrote:
> >    In addition, I'd like to specify a link "Depended on by" to the
> tickets according to the
> >    previous test. I'm still confusing how I should update this field.
> >    $RT::Logger->info("Auto reference ticket #". $T_Obj->id ." to ticket
> #1234" );
> >    my ($status, $msg) = $self->TicketObj->_Set( 'DependedOnBy', '1234');
>
> _Set is really dangerous.  In general, you should never use it.
>
> You want to call AddLink on your ticket.
> http://bestpractical.com/rt/docs/latest/RT/Ticket.html#AddLink
>
> -kevin
>
> >    unless( $status ) {
> >    $RT::Logger->error( "Unable to assign the ticket DependedOnBy" );
> >    return undef;
> >    }
> >    return 1;
>
>
>
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