[rt-users] delete user with shredder

[Sandra Wittenbrock]

That's the ticket!!

Thank you.  I must have misunderstood the description for "status".

Cheers,

Sandra

On 10/01/2012 03:43 PM, Glenn E. Sieb wrote:
> On 10/01/2012 06:13 PM, Sandra Wittenbrock wrote:
>> Hello,
>>
>> I want to delete a particular user from RT.  When I go to shredder, no
>> matter what I search for, only one user will show up as a candidate for
>> removal.
>>
>> The RT install has hundreds of users imported from LDAP.  I didn't see
>> any hints in the logs.
>>
>> The message when I search for "name: m*" is "Objects list is empty".
>>
>> There are at least 10 users whose name begin with "m", and they show up
>> when I look at the "Users" under the Configuration menu.
>>
>> Thanks for any suggestions.
>>
>> Cheers,
>>
>> Sandra
>>
>>
> 
> Make sure that "status" says enabled in it.
> 
> --G.
>