[rt-users] New to rt

The Todd 3dindy at gmail.com
Thu Oct 4 11:30:46 EDT 2012


Ok guys, need some help, installed request tracker 3.8 Ubuntu 12.04. Its
running, I'm having issues with receiving emails.

Here's the command. Tried it and also localhost getting the same thing.

cat /tmp/mail_message |/usr/bin/rt-mailgate --queue general --action
correspond --url http://stl11fgirtk01.root.ad


Here's the error.

root at stl11fgirtk01:/usr/bin# cat /tmp/mail_message |/usr/bin/rt-mailgate
--queue general --action correspond --url http://stl11fgirtk01.root.ad
An Error Occurred
=================

404 Not Found

Here's what I get in apache2 access log

172.29.100.90 - - [04/Oct/2012:06:29:14 -0900] "POST
/REST/1.0/NoAuth/mail-gateway HTTP/1.1" 404 516 "-" "libwww-perl/6.03"
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