[rt-users] Don't want close ticket queue.

Kevin Falcone falcone at bestpractical.com
Tue Oct 16 09:31:55 EDT 2012


On Tue, Oct 02, 2012 at 03:01:02PM +0200, Albert Shih wrote:
> How can I create a queue where no ticket can be close ? But can be deleted,
> rejected.

Custom lifecycle?
http://bestpractical.com/rt/docs/latest/RT_Config.html#Lifecycles

-kevin
-------------- next part --------------
A non-text attachment was scrubbed...
Name: not available
Type: application/pgp-signature
Size: 195 bytes
Desc: not available
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20121016/64f23516/attachment.sig>


More information about the rt-users mailing list