[rt-users] summing time per queue

Kevin Falcone falcone at bestpractical.com
Fri Oct 19 10:56:52 EDT 2012


On Thu, Oct 18, 2012 at 02:01:19PM +1100, Chris Herrmann wrote:
> Is it possible to use ticket sql to sum a list of tickets by queue?
> I.e. is there an equivalent to the SQL SUM and Group by construct?

You can't do it from TicketSQL, but you can do it using the perl code
that RT's charts use.

-kevin
-------------- next part --------------
A non-text attachment was scrubbed...
Name: not available
Type: application/pgp-signature
Size: 195 bytes
Desc: not available
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20121019/6946b667/attachment.sig>


More information about the rt-users mailing list