[rt-users] MakeClicky modofies file names in tickets

Alex Young AlexYoung at HousingPartners.co.uk
Tue Oct 30 11:47:59 EDT 2012


Hi,
	Does anyone know a simple method for the MakeClicky function to
only add [Lookup Host] into a ticket when it is a legitimate FQDN?

When people put a filename like
C:\programfiles\someprogram\someprogram.exe.config it decides that
someprogram.exe part is a domain and needs the [Lookup Host].

This is RT 4.0.5 and RTIR 3.0.0rc1.

Thanks.



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