[rt-users] Correspond yes but create No via email

Jonathan Khattir jonathan.khattir at mobiquithings.net
Wed Oct 31 14:35:17 EDT 2012


  I would like that user create ticket only via Web server and reply via
email or web interface, but by default when i send it to the "correspond"
address, it will create a new ticket if the
there isn't a ticket number (RT syntax) in the subject that will update an
existing ticket. I don't allow to create ticket via email.

Thanks
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