[rt-users] Add custom status tickets to "My Tickets"?

Thomas Sibley trs at bestpractical.com
Tue Sep 11 13:13:26 EDT 2012


On 09/11/2012 06:34 AM, Johan Sjöberg wrote:
> Hmm, maybe I’m stupid but I can’t find a way to customize the query that
> is used to populate the “my tickets” list on “RT at a glance”. If I
> click “Edit”, I only get the options in the attached screenshot.

You need to be logged in as a superuser (root, usually) to edit the
search behind the global saved searches.  Otherwise you just get to
modify the display format.




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