[rt-users] Signing by default

Martin Drasar drasar at ics.muni.cz
Thu Sep 27 04:53:05 EDT 2012


Hi,

when a user responds to a ticket at our site, the message is forwarded
to all interested parties and the user's name and email is untouched
(i.e. no 'via RT', changed mail or anything else).

We would like to enable default signing, but there is a problem with
those mails. As they have an email address the RT does not have the
secret key for, they are not sent.

We in fact only need to enable default signing for messages created via
web interface. Is there some clean way to do it? I know that I can hack
the SignEncryptWidget and hardcode the Sign value there, thus forcing
the signing only in the web interface, but this does not seem like a
long-term solution.

Do you have any idea for clean solution?

Thanks,
Martin



More information about the rt-users mailing list