[rt-users] modify behavior of the Take action?

Josh Tackitt tackittj at reed.edu
Thu Sep 27 15:10:44 EDT 2012


We have a saved search on our Dashboards for "Unowned Tickets" that
displays the Owner as "Nobody".  Clicking on "Nobody" makes you the
owner and then displays the ticket.

How would we change the behavior such that ownership is changed but we
don't get redirected to the ticket?  We'd prefer to stay in our
dashboard, if possible.

Thanks,
Josh

-- 
Reed College
Computer Hardware Services
503-788-6661



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