[rt-users] menu tabs missing after upgrade from RT 4.0.6 to RT 4.0.7

[Jim Brandt]

Did you run the configure script in the new 4.0.7 with the same options 
as 4.0.6?

Also, did you clear your mason cache and restart the server after upgrading?


On 9/28/12 9:56 AM, Francesca Del Corso wrote:
> Hi all, I recently upgrade my RT installation from  4.0.6 to 4.0.7 , I have
> a 64 bit Centos 6.3 virtual machine with MySql ver 5.1.61,  Apache/2.2.15,
> FastCGI 2.4.6, sendmail 8.14.5, Perl  5.10.1.
>
> After upgrading, when I logon to the system as root I cannot see any tabs in
> the Menu (Home, Tickets, Tools, Logged in as root) so I can't logout or
> doing a search; after creating a new ticket under General queue via RT web
> page, I cannot write the body of the ticket if I am root, if I am a a simple
> user I can.  I try to reiniziale the database (make inizialize-database),
> now I can write the issue in a new ticket if am logged as root but I still
> cannot see the menu tabs.
>
> I make also a clean RT 4.0.7 installation in the same environment and these
> problems didn't happen.
>
> What's the problem in the upgrade process?
>
>
>
> Thank you for your attention
>
>
>
> Francesca Del Corso
>
>
>
> INFN Sez. Bologna
>
> Via Irnerio 46, Bologna - Italy
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