[rt-users] Database upgrade from 3.4.5 to 3.7.87 fails with Unkown Column

Kevin Falcone falcone at bestpractical.com
Fri Apr 5 18:56:02 EDT 2013


On Fri, Apr 05, 2013 at 05:43:41PM -0500, Ken Johnson wrote:
> I'm trying to upgrade from RT 3.4.5 to 4.0.7 on Debian 6.0.7.
> 
> I backed up the existing database and loaded it a new database according the
> the instructions in UPGRADING.mysql.  I reached the point where I believed
> it was time to perform the first stage of the database upgrades, and used a
> command like this:
> 
> rt-setup-database-4 --action upgrade --dba user --dba-password password
> Enter RT version you're upgrading from: 3.4.5

It looks like at some point in the past - someone upgraded you to
3.4.5 without running the database upgrades.  Version 3.3.0 of RT
added the Pattern column to the CustomFields table.

https://github.com/bestpractical/rt/blob/stable/etc/upgrade/3.3.0/schema.mysql

I'd be really concerned and be looking to see what else between your
older version and 3.4.5 was never upgraded.

-kevin

> +---------------+--------------+------+-----+---------+----------------+
> | Field         | Type         | Null | Key | Default | Extra          |
> +---------------+--------------+------+-----+---------+----------------+
> | id            | int(11)      | NO   | PRI | NULL    | auto_increment |
> | Name          | varchar(200) | YES  |     | NULL    |                |
> | Type          | varchar(200) | YES  |     | NULL    |                |
> | Queue         | int(11)      | NO   |     | 0       |                |
> | Description   | varchar(255) | YES  |     | NULL    |                |
> | SortOrder     | int(11)      | NO   |     | 0       |                |
> | Creator       | int(11)      | NO   |     | 0       |                |
> | Created       | datetime     | YES  |     | NULL    |                |
> | LastUpdatedBy | int(11)      | NO   |     | 0       |                |
> | LastUpdated   | datetime     | YES  |     | NULL    |                |
> | Disabled      | smallint(6)  | NO   | MUL | 0       |                |
> +---------------+--------------+------+-----+---------+----------------+
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