[rt-users] Issues with RT4.x and apache proxypass and white space in search results.

[Peter Boguszewski]

Hi all,
     We would like to proxypass traffic for RT for various reasons. This 
works perfectly for most applications and for about 95% of RT. The issue 
is in the Query Builder.  The Results.html contains spaces in the URL.  
This causes problems for Apache's proxypass / proxypassreverse.  It 
replaces white spaces with %2x and RT blows up with this error: "An 
internal RT error has occurred. Your administrator can find more details 
in RT's log files."  Does anyone know how to fix this issue?

Thanks,

Pete

-- 
Peter Boguszewski
Technical Manager of Library Systems
UW Madison - Library Technology Group
pboguszewski at library.wisc.edu
608.262.4768