[rt-users] Retrieving CustomFields with RT-Jasper

Ruslan Zakirov ruz at bestpractical.com
Mon Apr 29 12:23:34 EDT 2013


On Mon, Apr 29, 2013 at 10:41 AM, Michael Keetman <
Michael.Keetman at qcn.com.au> wrote:

> Hello, ****
>
> ** **
>
> I am not entirely sure this is the right forum for this question, however
> the only other information I can find about RT-Jasper is in this and the
> Devel mailing lists.  ****
>
> ** **
>
> I have managed to install the RT-Jasper and RT-REST packages, and
> successfully run a report with the ID and Subject shown (both fields
> exposed directly) using Jasper Reports server, however I have had no luck
> getting any Custom Fields to return any data.  ****
>
> ** **
>
> Can anyone supply sample JRXML showing how this is done?
>

Isn't it easier to let jasper talk to RT's DB directly?


> **
>
> Regards,****
>
> ** **
>
> *Michael Keetman*****
>
> ** **
>



-- 
Best regards, Ruslan.
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