[rt-users] Deep recursion on subroutine "RT::Queue::SubjectTag

Arun ragini arunragini at gmail.com
Thu Aug 22 06:40:43 EDT 2013


This is what I have in my logs.
  [warning]: Deep recursion on subroutine "RT::Queue::SubjectTag" at
/opt/rt3/sbin/../lib/RT/System.pm line 232.
(/opt/rt3/sbin/../lib/RT/System.pm:232)
Out of memory!
Callback called exit.
[Sat Aug 17 22:17:55 2013] [notice] caught SIGTERM, shutting down

The RT version I'm trying to upgrade from is 3.8.6

Thanks
Arun


On Thu, Aug 22, 2013 at 3:46 PM, Arun ragini <arunragini at gmail.com> wrote:

> Hi,
>
> I have checked the copy of the RT before upgrade and there no extention
> RT::Extension::BrandedQueues installed the only extentions installed are
> 1. Extension::QuickDelete
> 2.RT::FM and
> 3. RT::IR
>
> Thanks in advance
> Arun
>
>
> On Tue, Aug 20, 2013 at 9:06 PM, Kevin Falcone <falcone at bestpractical.com>wrote:
>
>> On Sun, Aug 18, 2013 at 01:26:22AM +0530, Arun ragini wrote:
>> >    I have upgraded from 3.8.6 to 4.0.16 then 4.0.17 now we are hitting
>> with following errors
>> >
>> >    [Sat Aug 17 19:54:23 2013] [warning]: Deep recursion on subroutine
>> "RT::Queue::SubjectTag" at
>> >    /opt/rt3/sbin/../lib/RT/System.pm line 232.
>> (/opt/rt3/sbin/../lib/RT/System.pm:232)
>> >    Out of memory!
>> >    Callback called exit.
>>
>> Presumably you have RT::Extension::BrandedQueues installed?
>> That was folded into 3.8, so you must be running into a bad
>> interaction in the extension.  There were docs about this for the 3.8
>> upgrade:
>>
>>
>> http://bestpractical.com/docs/rt/latest/UPGRADING-3.8.html#UPGRADING-FROM-3.7.81-AND-EARLIER
>>
>> If you fix your templates and remove the plugin, your problem should
>> go away.
>>
>> -kevin
>>
>
>
>
> --
> www.opensourcer.net
>



-- 
www.opensourcer.net
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