[rt-users] Most efficient way to update custom fields without creating too many transactions

G. Dawson gd250 at cam.ac.uk
Tue Aug 27 04:51:57 EDT 2013


On 2013-08-26 21:55, Landon Stewart wrote:
> 
> For example if there are 1000 IP addresses in a ticket and there are 4
> custom fields to be updated it creates 4000 transactions for that one
> ticket when looping each update individually.
> 
> What I'm wondering is if there's a better way to make these updates so
> multiple values can be added to the ticket with one transaction.
> 

Not quite want you want but can you silence the transactions by using 
the long form of the Set method described in the "How to be Silent"
section of
http://requesttracker.wikia.com/wiki/WriteCustomAction

Gareth





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