[rt-users] Extra Fields on 'Ticket and Transaction'

Samuel Jones samuel+rt-users at tacticalbuddha.net
Tue Aug 27 12:39:58 EDT 2013


Hey Guys,

When commenting and updating tickets, on the right hand side you get a
little box titled Ticket and Transaction with the following options:

Update Type;
Status;
Owner;
Worked.

Is it possible to expand this box and have extra updated options in
there such as Queue or Custom Fields?

Thanks,
Samuel



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