[rt-users] Can't load UntouchedInHours module

[Kevin Falcone]

On Thu, Aug 29, 2013 at 05:39:33PM +0000, Elliott, Kevin C (DOR) wrote:
> 
> [Thu Aug 29 17:32:17 2013] [critical]: Failed to load module RT::Condition::UntouchedInHours. () at /usr/bin/rt-crontool line 307. (/usr/share/request-tracker4/lib/RT.pm:351)
> Failed to load module RT::Condition::UntouchedInHours. () at /usr/bin/rt-crontool line 307.
> 
> root at DorJnuASD-RT:~/Bin# cat /usr/share/request-tracker4/lib/RT/Condition/UntouchedInHours.pm                                                                                                                                               
> 
> package RT::Condition::UntouchedInHours;
> require RT::Condition::Generic;
> 
>  use RT::Date;
> 
> 
>  @ISA = qw(RT::Condition::Generic);

At the very least, this line is wrong:
http://bestpractical.com/docs/rt/latest/UPGRADING-4.0.html#Removals-and-updates

You want to inherit from RT::Condition.

-kevin

>  use strict;
>  use vars qw/@ISA/;
> 
>  sub IsApplicable {
>          my $self = shift;
> 
>                  if ((time()-$self->TicketObj->LastUpdatedObj->Unix)/3600 >= $self->Argument) {
>                         return 1;
>                  }
>                  else {
>                         return 0;
>                 }
> 
>  }
> 
>  # The following could be omitted. They're there to allow overrides from Vendor and Local
>  # but as this isn't a core module, they're just there for completeness :)
>  eval "require RT::Condition::UntouchedInHours_Vendor";
>  die $@ if ($@ && $@ !~ qr{^Can't locate RT/Condition/UntouchedInHours_Vendor.pm});
>  eval "require RT::Condition::UntouchedInHours_Local";
>  die $@ if ($@ && $@ !~ qr{^Can't locate RT/Condition/UntouchedInHours_Local.pm});
> 
>  1;
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