[rt-users] No mailgate tickets on new 4.18 install

Kevin Falcone falcone at bestpractical.com
Wed Dec 11 10:55:35 EST 2013


On Sun, Dec 08, 2013 at 03:02:17AM -0800, martinm wrote:
> The message finally bounced with this message:
> 
> *<tsupport at myurl.com>: temporary failure. Command output: An Error Occurred
>     =================  403 Forbidden*
> Is this an apache config issue or something else?

Have you looked in your apache logs?

If you searched the mailing lists for rt-mailgate and 403, you'd see
that I normally reply that this sounds like you're telling rt-mailgate
to connect via http while apache forces https and you need to tell
rt-mailgate to use https (or allow rt-mailgate another connection
option).

-kevin
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